Privacy Policy for 92pjr Platform

1. About This Privacy Policy

This Privacy Policy applies to all users of the 92pjr platform, accessible at 92pjr.pro, including the website, any mobile-optimised interface, and all related services provided under the 92pjr brand. It explains how we collect, use, store, share, and protect personal data, and what choices you have regarding that data.

By registering an account or continuing to use the 92pjr platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions. Where there is any conflict between the two documents, the Terms and Conditions take precedence.

We may update this policy from time to time. The most current version is always published on this page, with the "Last Updated" date clearly shown at the top. For significant changes, we will make reasonable efforts to notify registered players in advance.

2. Data We Collect

The personal data 92pjr collects falls into three broad categories: information you provide directly, information generated by your activity on the platform, and information collected automatically through standard web technologies.

2.1 Information You Provide

When you register an account, deposit funds, request a withdrawal, or contact support, you provide us with information that may include:

• Full name as it appears on your official Pakistani identity document
• Date of birth (for age verification purposes)
• Email address and mobile phone number
• Residential address in Pakistan
• CNIC (Computerised National Identity Card) number and supporting document images submitted for verification
• Payment method details — such as your JazzCash or Easypaisa mobile number, bank account number, or card details (processed securely via our payment partners)
• Any communications sent to our support team, including chat transcripts and email correspondence

2.2 Activity and Transaction Data

When you use the 92pjr platform, we automatically record data about your activity, including:

• Games played, bet amounts, bet outcomes, and session durations
• Deposit and withdrawal history, including amounts, timestamps, and payment methods used
• Bonus claims and wagering progress
• Sports betting markets accessed, odds viewed, and bets placed (including PSL, T20, football, and esports markets)
• Login history including date, time, and device type
• Responsible gaming tool usage — such as limit settings and self-exclusion activations

2.3 Technical and Device Data

We collect standard technical information from your device and browser when you access the platform:

• IP address and approximate geographical location derived from it
• Browser type and version
• Operating system and device type
• Pages visited and time spent on each page
• Referring URL (the page you came from before visiting 92pjr)
• Cookie and session data (see Section 6 for full cookie details)

Data Category	Examples	Primary Purpose
Identity Data	Name, DOB, CNIC, address	Account verification & fraud prevention
Contact Data	Email, phone number	Account communications & support
Financial Data	Payment method details, transaction history	Processing deposits & withdrawals in PKR
Activity Data	Games played, bets placed, session logs	Platform operation & responsible gaming
Technical Data	IP address, device, browser	Security, fraud detection & analytics
Cookie Data	Session tokens, preference cookies	Platform functionality & user experience

3. How We Use Your Data

92pjr uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with those purposes without first informing you.

• Account creation and management: Your registration details are used to create and maintain your account, verify your identity, and ensure only you can access your funds and betting history.
• Payment processing: Financial data is used to process deposits and withdrawals in PKR across supported payment channels including JazzCash, Easypaisa, Raast, bank transfer, and cards.
• Identity verification (KYC): We are required to verify the identity of players before processing withdrawals. This involves checking the details you provide against your submitted documents.
• Fraud prevention and security: Transaction data, login history, and device information are monitored to detect and prevent fraudulent activity, money laundering, and multi-account abuse.
• Platform improvement: Anonymised usage and activity data helps us understand how players use the platform, which games are most popular, and where technical improvements are needed.
• Customer support: When you contact our support team, we use your account information and communication history to assist you effectively and keep a record of interactions.
• Responsible gaming: Activity data is used to monitor for signs of problem gambling behaviours, and to power the deposit limits, session reminders, and self-exclusion tools available in your account settings.
• Marketing communications: If you have opted in to receive marketing emails or platform notifications, we use your contact details to send you information about promotions, PSL betting offers, and new game launches. You can opt out at any time from your account settings or by contacting support.

4. Legal Basis for Processing

Every piece of personal data we process has a lawful basis. The main legal grounds on which 92pjr processes your data are:

• Contract performance: Processing your registration data, financial information, and activity data is necessary to provide the gaming and betting services you have signed up for. Without this processing, 92pjr cannot operate your account.
• Legitimate interests: Fraud detection, security monitoring, platform analytics, and responsible gaming monitoring are carried out on the basis of 92pjr's legitimate business interests — balanced against your rights and interests as a data subject.
• Legal obligation: Identity verification and the retention of certain transaction records may be required to comply with applicable anti-money-laundering obligations and financial record-keeping requirements.
• Consent: Where we rely on consent — such as for optional marketing communications — you have the right to withdraw that consent at any time without affecting any other aspect of your account or service.

5. Sharing Your Data

92pjr does not sell your personal data. We do share certain data with a limited range of third-party service providers where it is necessary to deliver our services. All third parties with whom we share data are bound by appropriate data protection obligations.

5.1 Payment Processors

To process your deposits and withdrawals in PKR, we share the necessary payment details with our verified payment processing partners. This includes the mobile wallet operators and banking partners that enable JazzCash, Easypaisa, Raast, and card transactions. These partners receive only the transaction data they need and are not permitted to use it for any other purpose.

5.2 Identity Verification Services

When you submit your CNIC and other documents for account verification, that information is shared with our identity verification partner to carry out the required checks. Verification partners are specialist third-party services and are contractually prohibited from retaining or using your data beyond the verification task.

5.3 Fraud Prevention and Security

Technical data including IP addresses, device fingerprints, and transaction patterns may be shared with fraud detection services that help 92pjr identify and prevent account abuse, money laundering, and other prohibited activities.

5.4 Platform Analytics

Anonymised and aggregated usage data may be shared with analytics providers to help us understand platform performance. This data does not identify individual players and cannot be used to contact you or target you with advertising.

5.5 Legal Requirements

92pjr may disclose personal data if required to do so by a valid legal process, court order, or other binding obligation. We will notify affected players of such disclosures where we are legally permitted to do so.

6. Cookies and Tracking Technologies

92pjr uses cookies and similar technologies to make the platform work properly, remember your preferences, and gather anonymised analytics data. A cookie is a small text file stored on your device by your browser when you visit a website.

6.1 Essential Cookies

These cookies are necessary for the platform to function. They include session authentication tokens that keep you logged in during a gaming session, security cookies that help protect against cross-site request forgery, and load-balancing cookies that ensure stable platform performance. You cannot opt out of essential cookies without opting out of using the platform entirely.

6.2 Preference Cookies

These remember your settings — such as your preferred game lobby view, language settings, and responsible gaming tool configurations. Disabling them means these preferences will not be saved between sessions.

6.3 Analytics Cookies

Analytics cookies collect anonymised data about how the platform is used — which pages are visited most, where players navigate to from the home page, and how long sessions typically last. This data is aggregated and does not identify individual users. You may opt out of analytics cookies through your browser settings or by contacting support.

6.4 Managing Cookies

Most browsers allow you to control cookies through their settings. You can typically choose to block all cookies, block third-party cookies only, or delete cookies already stored on your device. Be aware that blocking essential cookies will prevent you from logging into your 92pjr account and using core platform features.

7. Data Retention

92pjr retains personal data for as long as is necessary for the purpose it was collected, and in line with any applicable record-keeping obligations. In practice, this means:

• Active accounts: All data associated with an active account is retained for the duration of your relationship with 92pjr.
• Closed accounts: Following account closure, basic account records and transaction history are retained for a period of up to seven years. This retention period is applied to meet standard financial record-keeping requirements. After this period, data is securely deleted or anonymised.
• Identity verification documents: CNIC images and supporting documents are retained for as long as your account is active and for a defined period after closure. After this period, verification documents are deleted.
• Support communications: Records of support interactions are retained for up to three years after the interaction closes, to allow us to assist with any follow-up queries and to maintain quality standards.
• Marketing data: If you have opted in to marketing communications and subsequently opt out, your contact details are removed from active marketing lists promptly. Suppression records — confirming you have opted out — are kept indefinitely to prevent accidental re-contact.

8. Data Security

Protecting your personal data from unauthorised access, loss, or disclosure is a priority at 92pjr. We maintain a range of technical and organisational security measures appropriate to the sensitivity of the data we hold.

• TLS (Transport Layer Security) encryption on all data transmitted between your device and our servers
• Encrypted storage for sensitive data including passwords and payment details — passwords are hashed and never stored in recoverable form
• Access controls ensuring that only authorised 92pjr personnel can access personal data, and only for purposes related to their role
• Regular security reviews and vulnerability assessments of the platform and supporting infrastructure
• Two-factor authentication (2FA) available to players as an added layer of account protection
• Monitoring systems that flag unusual account activity for investigation

9. Your Rights

As a registered player, you have a number of rights with respect to the personal data 92pjr holds about you. To exercise any of these rights, contact our support team by email at [email protected]. We aim to respond to all data rights requests within 30 days.

• Right of access: You can request a copy of the personal data we hold about you, including your registration details, transaction history, and account activity records.
• Right to rectification: If any personal data we hold about you is incorrect or out of date, you can ask us to correct it. We may ask you to provide supporting documentation for certain changes.
• Right to erasure: You may request deletion of your personal data. Note that we may be required to retain certain records for legal and financial compliance reasons even after a deletion request — we will explain clearly what data must be retained and why.
• Right to restrict processing: In certain circumstances you can ask us to limit how we use your data, for example while a correction request is being processed.
• Right to data portability: You may request a copy of certain personal data in a structured, machine-readable format, so that you can transfer it to another service provider if you choose.
• Right to withdraw consent: Where processing is based on your consent — for example, marketing emails — you can withdraw that consent at any time without penalty to your account.
• Right to object: You may object to processing carried out on the basis of legitimate interests. We will assess your objection and cease processing unless we have compelling grounds to continue.

10. Children's Privacy

92pjr is strictly an adults-only platform. Our services are not directed at or intended for use by anyone under the age of 18. We do not knowingly collect personal data from anyone below this age.

During registration, all players are required to confirm they are aged 18 or over. Identity verification, which is required before any withdrawal is processed, provides an additional check against underage account use. If we discover that an account has been created by someone under the age of 18, the account will be closed immediately, all funds will be returned to the payment method used (net of any bonuses claimed), and any personal data associated with the account will be deleted as promptly as is possible.

If you believe a minor may have registered on the 92pjr platform, please contact our support team immediately so we can investigate and take action. Parents and guardians are encouraged to use parental control tools available on their devices and internet services to prevent minors from accessing online gaming platforms.

11. Changes to This Privacy Policy

92pjr may update this Privacy Policy periodically to reflect changes in how we operate, changes to our service offering, or to comply with evolving obligations. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For changes that significantly affect how we handle your personal data — for example, introducing a new type of data processing or sharing — we will notify registered players by email or through a visible notice on the platform prior to the changes taking effect. For minor or clarifying changes, updating the "Last Updated" date and publishing the revised policy on this page is sufficient notice.

We encourage you to review this page from time to time to stay informed about how your data is being handled. Continued use of the 92pjr platform after a policy update constitutes your acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 92pjr handles your personal information, please get in touch with our support team. We are available seven days a week and aim to respond to all privacy-related enquiries promptly.